APPOINTMENT: +34 662 55 08 45
Privacy Policy
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
Identity: Cinzia Puopolo
NIE: Y0619265G
Postal Address: C/ Los Naranjos 0 A, 07110 Bunyola, Mallorca
Phone: +34 662 55 08 45
Email: xin.veterinaria@gmail.com
DATA PROTECTION OFFICER
Contact: xin.veterinaria@gmail.com
According to the current personal data protection laws, CINZIA PUOPOLO informs the users ("Users") of the website www.cinzia.vet about the Privacy Policy that will be applied to the processing of the personal data provided during registration, newsletter subscription, product purchase, or interaction with the site.
By providing personal data, the User gives explicit consent that CINZIA PUOPOLO may process the data according to this Privacy Policy. This consent will be the legal basis for processing.
WHAT PERSONAL INFORMATION DO WE COLLECT?
CINZIA PUOPOLO may collect personal information through the platform's forms: name, email address, postal address, and/or phone number when the user visits, registers, makes a purchase, or contacts us.
We also collect data about your activity and interaction with the site.
If you do not provide the required information, we may not be able to process your registration or provide some services.
Your data will be processed in accordance with the EU Regulation 2016/679 (GDPR) and Spanish law, and included in a file owned by CINZIA PUOPOLO. We take technical and organizational measures to protect the data from unauthorized access, alteration, or loss.
WHY DO WE PROCESS PERSONAL DATA?
Your data may be processed for the following reasons:
a) Register you as a user on our platform
b) Complete the sales contract when you buy products
c) Manage, send, and follow up on your orders (including returns)
d) Contact you via email, calls, SMS, or similar regarding service updates
e) Answer your inquiries or customer service requests
f) Send you information and promotions about our products
g) Create user profiles
h) Do market studies and product statistics
HOW LONG DO WE KEEP THE DATA?
We will keep your data as long as the commercial relationship lasts or until you cancel it. After cancellation, data may be kept as required by tax or legal obligations, and deleted once the deadlines are over.
NEWSLETTER SUBSCRIPTION
By subscribing to our newsletter, you agree to receive information about products and services via email, SMS, or other digital means.
This may include personalized offers. You can unsubscribe at any time using the link in each email or through your account settings.
LEGAL BASIS FOR DATA PROCESSING
The legal basis is the commercial relationship (for clients) and your express consent (for marketing or profiling).
WHO DO WE SHARE YOUR DATA WITH?
We may share your data with service providers (shipping, marketing, payment processors, etc.), only as needed.
By accepting this policy, you authorize us to transfer data to collaborators inside or outside Spain, as long as they comply with GDPR or similar protections.
We do not sell your data to third parties.
WHAT ARE YOUR DATA RIGHTS?
You may exercise your rights of access, correction, deletion, opposition, limitation, and portability by sending a signed request with ID proof to the email above.
You may also opt out of marketing communications at any time or withdraw consent.
If you feel your rights are not respected, you can file a complaint with the Spanish Data Protection Agency (AEPD).